Support
Context Help
If you get lost inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each page. A context menu will open. It comprises elaborate info about all the operations that you can perform on that particular page. Each pop-up window appears on the very same page so that you can swiftly return to your work.Video Tutorials
We have a rich assortment of how-to videos demonstrating how to use our web hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step instructional videos.F.A.Q.
If you can't discover the answer you searching for, take a glimpse at our extensive Frequently Asked Questions section, which contains questions asked by real persons and provides practical solutions. We constantly update our Frequently Asked Questions section with new entries in an attempt to embrace all the innovations and new additions to our hosting platform.Ticketing System
If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our fantastic team of support engineers available 24-7 and eager to help you with any query. Each trouble ticket you open will be answered in less than sixty minutes (the average ticket response time is about twenty minutes), so you won't have to wait a long time to get an answer to your question.Contact Details
US Toll Free Phone: +1-855-211-0932US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 283689
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU
email: support@propersupport.com
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com